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Privacy Policy

This Privacy Policy explains how designerclothing.shop collects, uses, and discloses your Personal Information when you visit the Site or make a purchase.

Contact

If you have additional questions or desire more information about our privacy practices after reviewing this policy, please contact us via e-mail at info@designerclothing.shop.

Collecting Personal Information

When you visit the Site, we collect specific information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect more information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual as “Personal Information.” Below is more information about the Personal Information we collect and why.

Device information

Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.

Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processor Shopify.

Personal Information collected: Version of the web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.

Order information

Purpose of collection: To provide products or services, fulfill our contract, process   your payment information, arrange for shipping, and provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising in line with your preferences.

Source of collection: Directly collected from you.

Disclosure for a business purpose: Shared with our processor Shopify.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at Israel@designerclothing.shop to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. More about how Shopify uses your Personal Information can be found at Shopify’s Privacy Policy.

We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

Using Personal Information

We use your Personal Information to provide services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

EEA Residents

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making, when such decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions, lasting a few hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses, lasting a few days.

For more information, visit Shopify’s GDPR page.

California Residents

As a California resident, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), to port it to a new service, and to request that your Personal Information be corrected, updated, or erased. If you wish to exercise these rights, please contact us through the contact information above.

Retention

We retain your Personal Information in our records when you place an order through the Site unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Cookies

Cookies are small data files downloaded to your computer or device when you visit our Site.  We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience.  They remember your preferences and actions, meaning you don’t need to re-enter this information when you return to the site or browse from page to page.  Cookies also provide insights into website usage, like whether it’s a first-time visit or a return visit.

Cookies’ duration on your device depends on whether they are “persistent” or “session” cookies. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted.  Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please be aware that removing or blocking cookies can negatively impact your experience and some parts of our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies via your browser controls, typically found in the browser’s “Tools” or “Preferences” menu.  For more information on how to modify your browser settings or how to block, manage, or filter cookies, refer to your browser’s help file or visit www.allaboutcookies.org.

Do Not Track

Please note that we do not alter our data collection and usage practices when your browser sends a “Do Not Track” signal, as there is no consistent industry understanding of how to respond to these signals.

Complaints

If you wish to raise a concern or complaint about our use of your Personal Information, please contact us at info@designerclothing.shop, and we aim to respond within 3 days.

Should you be unsatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.

Changes

We reserve the right to update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

Last updated: November 7, 2023.