Return Policy at Designer Clothing Shop
At Designer Clothing Shop, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with your purchase. If, for any reason, you are not satisfied, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. Please note the following rules apply:
• Returns are accepted within 14 days of the item being received at the delivery address that was provided at checkout. For example, if a purchased item is delivered on March 1, and the buyer wishes to make a return, the item must arrive at our return address no later than 5 pm on March 15. Please note that there are no exceptions, unless the delay was caused by weather or carrier-related circumstances.
• Returned merchandise should be in the same condition as when you received it: unworn, undamaged, saleable, with original tags and packaging (if applicable).
• Items identified as ‘final sale’ cannot be returned.
• We are happy to honor requests for an adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.
• The buyer is responsible for paying for return shipping.
• Designer Clothing Shop reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition
How to Submit a Return Request
Follow the steps below to submit a return request:
1. Click on the dropdown menu at the top of the page.
2. Click on "Register" or "Log in."
3. Enter the email you provided at checkout and press 'Continue.'
4. A six-digit code will be sent to the email from designerclothing.shop.
5. The six-digit code provided in the email can only be used once and expires in 15 minutes.
Thank you for shopping with us, and we look forward to serving you again!